Introduction
At The Heritage Shop, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your data when you visit our website or make a purchase from us.
1. Information We Collect
We may collect the following personal information:
Full name
Email address
Phone number
Shipping and billing address
Payment information (processed securely by trusted payment providers)
Order history and customer preferences
2. How We Use Your Information
We use your information to:
Process and deliver your orders
Communicate with you about your purchases
Improve our website and customer experience
Send updates and promotional messages (only with your consent)
Prevent fraud and unauthorized access
3. How We Protect Your Information
We use secure systems and technologies such as:
SSL encryption
Secure payment processing
Restricted staff access to customer data
Regular security monitoring
4. Sharing Your Information
We do not sell your personal information. We only share necessary data with trusted third parties such as:
Payment processors
Delivery and logistics partners
Website hosting and technical service providers
All partners are required to keep your information confidential.
5. Cookies Policy
We use cookies and similar technologies to:
Improve website functionality
Save your preferences
Track site performance
You can disable cookies in your browser settings at any time.
7. Third-Party Links
Our website may contain links to external websites. We are not responsible for the privacy practices of third-party sites.
8. Policy Updates
We may update this Privacy Policy from time to time. Any updates will be posted on this page.
9. Contact Us
For questions about this Privacy Policy, contact us via:
The Heritage Shop
📍 Location:
Kwame Nkrumah Memorial Park, Accra – Ghana
Ghana National Museum, Accra – Ghana
📞 Phone: 0507200877 / 0200663867
📧 Email: info@theheritageshopghana.com